SHIPPING INFORMATION

Thank you for shopping at KatzGlutenFree.com, where we strive to offer excellent customer service and simple policies that won’t add stress to your life. Our entire team is dedicated to ensuring overall customer happiness, which starts with fulfilling orders as quickly as possible. Below is some information to consider when placing your Katz Gluten Free order.


Shipping Days and Zones

We do our best to get orders shipped the same or within one business day from when the order is placed. However, to ensure best taste and freshness, we do not ship at the end of the week as to avoid products from being in transit over the weekend.

  • Orders from zone 1 are being shipped Monday - Thursday
  • Orders from zones 2, 3 and, 4 are being shipped Monday - Wednesday
  • We do not ship any orders on Friday, Saturday, and Sunday.
  • Overnight shipping is available Monday – Thursday 4 PM EST for all zones

Our shipping cutoff time is 4 pm EST. So, any order placed after 4 pm will shipped out the following business day. If you place your order on a weekend or a holiday, please consider the following business day as your first day when factoring in shipping times.

Get familiar with our zone map and know when to expect your order to be shipped.

Katz Shipping Map

Delivery Time

You may expect your order to arrive within three business days after shipping.

To preserve the freshness of products during the summer months, you may expect your order to arrive within two business days after shipping.


Shipping Carrier

Katz Gluten Free ships items via FedEx. While we do our best to get orders delivered quickly, we cannot account for any delays FedEx may have. However, if you let us know of a delivery that arrives outside our guaranteed window, we will gladly refund any shipping charges incurred.


Shipping Confirmation and Tracking

Shortly after your order has been processed, a tracking number will be sent via email with a link to track the package on our website.

It is the customer's responsibility to be available to receive the package(s) at the first delivery attempt.



SHIPPING COST

Order Amount
Standard Shipping
Overnight Shipping
$0.01-$49.99
$7.99*
$15.00
$50.00-$74.99
Free*
$15.00
$75.00+
Free
Free

* To preserve the freshness of products during the summer months, all orders to addresses in zones 3 & 4 are shipped via FedEx 2 Day®. A surcharge applies, this fee is waived during the cooler months.


Summer Shipping for Zones 3 and 4

Order Amount
Standard Shipping
Overnight Shipping
$0.01-$49.99
$9.99*
$15.00
$50.00-$74.99
$5.00*
$15.00
$75.00+
Free
Free


REFUNDS: All sales are final. Due to the sensitivity of gluten free items, we cannot accept any returns.