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Canada Shipping & Ordering

Katz Gluten Free ships to Canada! Stock up on your favorite gluten-free treats and have them delivered right to your door.

Free expedited shipping over $270 CAD

Canadian orders over $270 CAD qualify for Free Expedited Shipping. For orders under $270 CAD, shipping rates will be calculated at checkout.

Duties, taxes, and fees

All Canadian duties, taxes, and fees are collected at checkout. This helps keep your order total clear before you place your order, without surprise charges later.

Shipping rates

Canadian shipping rates are calculated at checkout for orders under $270 CAD. Orders over $270 CAD qualify for Free Expedited Shipping.

Your order total is based on the amount after discounts are applied. Gift cards do not count toward the shipping minimum.

Processing and delivery timing

We do our best to ship orders the same day or within 1-3 business days after the order is placed. Processing time may vary depending on order volume.

To help preserve freshness, we do not ship at the end of the week when it may cause products to sit in transit over the weekend. Orders are processed and shipped in the order they are received.

Frozen product shipping

Many Katz Gluten Free products are shipped frozen and may thaw while in transit. This is expected. Our products can safely be out of the freezer for several days for shipping purposes.

When your order arrives, place the products in the freezer as soon as possible. If you plan to enjoy them later, simply refreeze and enjoy by the best-by date listed on the package.

Address requirements

Most orders ship with FedEx, while some shelf-stable items may ship with other carriers. We are unable to ship to PO Box or APO Box addresses. Entering one of these addresses may result in a delay or cancellation.

Order changes and cancellations

Need to cancel or edit your order? You can do so within 1 hour of placing your order. After that window, we are unable to make changes.

Delivery issues or damaged items

Please check your order as soon as it arrives. If you receive damaged or spoiled items, contact our customer service team within 48 hours of the first delivery attempt.

Please do not discard the products or packaging before contacting us. We may need photos, best-by dates, and other order details to help resolve the issue.