SHIPPING INFORMATION

 

Thank you for shopping at katzglutenfree.com, where we strive to offer excellent customer service and simple policies that won’t add stress to your life. Our entire team is dedicated to ensuring overall customer happiness, which starts with fulfilling orders as quickly as possible. Below is some information to consider when placing your Katz Gluten Free order.

 

Shipping Time

 

We do our best to get orders shipped the same or within one business day from when the order is placed. However, to ensure best taste and freshness, we do not ship at the end of the week as to avoid products from being in transit over the weekend.

 

Our shipping cutoff time is 3:30 pm EST. So, any order placed after 3:30 pm will be shipped the following business day. If you place your order on a weekend or a holiday, please consider the following business day as your first day when factoring in shipping times.

 

Shipping Arrival Dates

 

Transit Time - To preserve the freshness of products, our transit time is three days or less. During the high-temperature summer months, the max transit time is two days.

 

Overnight shipping is available Monday – Thursday 3:30 PM EST for all zones.

 

 

Get familiar with our zone map and know when to expect your order.

Shipping Color Zone for Orders Placed by 3:30 PM by Day	Shipping Option Arrival Dates
	Standard Shipping	Overnight Shipping
Orders placed for Pink Zone - 1 Day	Will Arrive (estimated)	Will Arrive
Sunday, Monday	Tuesday	Tuesday
Tuesday	Wednesday	Wednesday
Wednesday	Thursday	Thursday
Thursday	Friday	Friday
Friday, Saturday	NEXT Week - Tuesday	NEXT Week - Tuesday
Orders placed for Blue Zone - 2 Days	Will Arrive (estimated)	Will Arrive
Sunday, Monday	Wednesday	Tuesday
Tuesday	Thursday	Wednesday
Wednesday	Friday	Thursday
Thursday	NEXT Week - Wednesday	Friday
Friday, Saturday	NEXT Week - Wednesday	NEXT Week - Tuesday
Orders placed for Green Zone - 3 Days	Will Arrive (estimated)	Will Arrive
Sunday, Monday	Thursday *	Tuesday
Tuesday	Friday *	Wednesday
Wednesday	NEXT Week – Thursday * **	Thursday
Thursday	NEXT Week – Thursday *	Friday
Friday, Saturday	NEXT Week – Thursday *	NEXT Week - Tuesday
Orders placed for Purple Zone - 4 Days	Will Arrive (estimated)	Will Arrive
Sunday, Monday	Wednesday	Not Available
Tuesday	Thursday	Not Available
Wednesday	Friday	Not Available
Thursday	NEXT Week - Wednesday	Not Available
Friday, Saturday	NEXT Week - Wednesday	Not Available

*During the summer months, you may expect your order one day earlier.

** Check our 2Day delivery option at Checkout.

 

Shipping Carrier

Katz Gluten Free ships items via FedEx. While we do our best to get orders delivered quickly, we cannot account for any delays FedEx may have. However, if you let us know of a delivery that arrives outside our guaranteed window, we will gladly refund any shipping charges incurred.

 

Shipping Confirmation and Tracking

Shortly after your order has been processed, a tracking number will be sent via email with a link to track the package on our website.

It is the customer's responsibility to be available to receive the package(s) at the first delivery attempt.

 

SHIPPING COST

Order Amount	Standard Shipping	Overnight Shipping
$0 - $49	$7.99*	$15.00
$49 - $99	Free*	$15.00
$99.00+	Free	Free

 

*To preserve the freshness of products during the summer months, all orders to addresses in zone 3 are shipped with 2-day shipping. A surcharge applies, this fee is waived during the colder months. See Chart.

 

Summer Shipping for Zone 3

Order Amount	Standard Shipping	Overnight Shipping
$0 - $49	$9.99	$15.00
$49 - $75	$5.00	$15.00
$75.00+	Free	Free

 

 

REFUNDS: All sales are final. Due to the sensitivity of gluten-free items, we cannot accept any returns.